Shipping Policy

At Alligator, we are committed to delivering your orders in a timely and efficient manner.

1. Order Processing Time

  • All orders are processed within 1–2 business days

  • Orders are not processed or shipped on Sundays or public holidays

  • In case of high order volume, processing may be slightly delayed

2. Shipping Time

  • Estimated delivery time is 3–7 business days, depending on your location

  • Delivery timelines may vary due to external factors such as weather, courier delays, or remote locations

3. Shipping Charges

  • We may offer free shipping on select orders or above a certain order value

  • Any applicable shipping charges will be displayed at checkout before payment

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or email

  • You can use this tracking number to monitor your order status

5. Delivery Partners

  • We work with trusted courier partners to ensure safe and timely delivery

6. Delayed or Lost Shipments

  • While we strive to deliver on time, delays may occur due to unforeseen circumstances

  • If your order is significantly delayed or lost, please contact us for assistance

7. Incorrect Address

  • Please ensure that your shipping address is accurate

  • Alligator is not responsible for delays or losses due to incorrect or incomplete address details

8. Cash on Delivery (COD)

  • COD is available on selected orders/locations

  • Please ensure availability at the time of delivery to avoid order cancellation

9. Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@alligator.com
Phone: +91-XXXXXXXXXX

Thank you for shopping with Alligator. We aim to provide a smooth and reliable delivery experience.